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Mobile ID FAQ's

Welcome to the official Mobile ID FAQ page at the 菲律宾十大网赌网站. 请使用下面的按钮来了解手机ID.

 

General FAQ'S

You can connect with our IT Service Desk professionals by phone at 479-788-7460 or by email at UAFS@Service-Now.com. If you are on campus please feel free to visit in person in Room 101 of the Gardner Building. 

说明可以在你的 my.Uafs帐户管理门户页面.

We recommend you retain your physical Lions ID card in a secure location as a back-up 你应该丢失一个设备吗.

Yes, your physical Lions ID will continue to function after you have added your Lions 移动ID到您的设备. 记住，手机ID是一种特权和利益 UAFS菲律宾十大网赌网站的一部分. 任何被发现滥用银行卡或手机的人 ID will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.

 

访问您的帐户

When using Express Mode (iPhone 6s or later), your Lions Mobile ID will not be displayed 出于安全考虑，我们可以在Apple Wallet中使用其他卡.

如果你有iPhone XS、XS Max或XR机型，答案是肯定的. 带电源的快速模式 reserve is available for up to five hours when your phone needs to be charged.  (For more details, see http://support.apple.com/en-us/HT208965.) Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.

 

设置您的设备

On your device, go to Settings>General>Software Updates.

如果你的设备运行的是iOS 12.2或之后，您就可以使用Mobile ID了.

If not, tap Download>Install. 您可能需要输入密码才能开始更新.

Once the download is complete, follow the instructions on your phone to finish upgrading 升级到最新版本的iOS.

The Series # for your Apple Watch can be found on the back of the Watch.

注意:0系列手表不符合此计划的条件.

Instructions for verifying and/or updating your Apple Watch software version can be found at http://support.apple.com/en-us/HT204641.

From your device tap: Settings>About Phone>Software Information

To update, from your device tap: Settings >General >Software Update >Download >Install >Passcode may be required. 您的设备将显示估计的下载时间.

Yes, you will need to install the updated version of the Transact eAccounts mobile app.

On your device, visit the App Store or Google Play Store and search Transact eAccounts. 商店将提示您安装任何必需的更新.

You can add either one iPhone and one Apple Watch, or one Android phone on your account at a time. See the ‘Securing My Account’ section below if you have lost a device and 需要停用您的凭证.

首先从苹果钱包中删除旧设备上的通行证.  Once removed, go to the e-accounts app on your new iPhone and follow the steps to add to Apple Wallet.

 

Managing your account

No. As long as your enrollment status meets our eligibility requirements, devices 您已注册的将保持当前状态. 出于安全考虑，我们可能会关闭设备 很长一段时间没有被使用. 您可以随时重新注册这些设备 you wish.

Yes, you can remove your credential from Apple Wallet and re-add it when you return.*

To remove your Lions Mobile ID, navigate to the Wallet app, tap (…) 在卡片的右下角，选择 Remove Card.


To remove your Apple Watch credential, navigate to the Watch app on your Phone, scroll 到底部并选择 Wallet & Apple Pay. Tap on your Lions Mobile ID, 滚动到底部并选择 Remove Card.

*To add credentials back onto your device, you must 符合资格要求 and not have exceeded the device limit for your Lions Mobile ID.

Yes, but we recommend the Remove Card Option directly from Apple Wallet or Google Pay.

From iPhone:

  1. Navigate to the Wallet app.
  2. Tap (…) 在你名片的右下角.
  3. 滚动到底部并选择 Remove Card.
  4. Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.

 

From Apple Watch:

  1. Navigate to the Watch app on your iPhone.
  2. 向下滚动并选择 Wallet & Apply Pay.
  3. Tap on 交易移动凭证.
  4. 滚动到底部并选择 Remove Card.
  5. Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.

 

From Google Pay:

  1. Open Google Pay.
  2. 从可用卡中选择您的校园号.
  3. Touch the three dots 在屏幕的右上角.
  4. Select Remove ID.
  5. Confirm Remove ID

 

从交易帐户:

  1. Open the 交易账户移动应用程序 on your phone.
  2. Tap Continue to Sign In and login 有你的学校证书.
  3. 批准多因素身份验证请求.
  4. 点击左上角的照片.
  5. Under Campus ID, click the icon 在您的学生证显示屏的右上角.
  6. Tap 从钱包中添加或删除校园ID 在你的学生证显示屏背面的底部.
  7. 选择要从卡中删除的设备.
  8. Tap Remove in the pop-up box.
  9. Tap on the 移除卡片通知 或者去谷歌支付，然后点击 Remove Card 显示在学生证下.
  • Tap Remove in the pop-up box and the card will be removed from your Google Pay.

Name information on the Lions Mobile ID comes to us from the university’s core business 系统和需要在那里更新. 学生应联络 Registrar’s Office. 教师和工作人员应联系他们的 HR representative to request updates. Once changes are completed, the updates will sync to the Lions 手机ID在48小时内输入.

  • Account balances are currently only displayed on Apple devices.
  • If your account balances are $0, they will not display until funds are added.
  • If you have available funds that are not displaying, please contact the UAFS IT Service Desk at 479-788-7460 or email UAFS@Service-Now.com.

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts和你的设备. Transact eAccounts应用程序将显示最新的 information.

A negative balance can occur if you make a transaction when a retail device is offline.  When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.  

Return to the location of the sale and request the store issue a credit card refund, 然后用你的狮子会手机ID处理交易.

As with your physical Lions ID, your Mobile ID will become inactive when you no longer 符合资格要求. 如果您转到其他参与计划或 department at UAFS, your credential will stay active and update accordingly.

 

securing your account

  • During regular business hours, contact the UAFS IT Service Desk at 479-788-7460 通知我们停用狮子会移动账号. 一定要说明是否物理 card, watch, and/or phone version of the card should be deactivated. Any device not 指定要挂起的将保持活动状态.
  • If applicable, identify the fraudulent activity: For purchases, contact the UAFS IT Service Desk (UAFS@Service-Now.com) 并举报涉嫌欺诈行为. 如果涉及到门禁，请发送电子邮件: upd@hghghw.com.
  • 在“电子帐户交易”应用程式中:
    • 点击右上角的设置齿轮. 
    • 选择Card Management选项.
    • Choose the credential you want to deactivate and toggle it off.
    • 您将收到一封确认邮件. 只有选定的卡将被停用. 所有其他凭据将保持活动状态.
  • 在“电子帐户交易”网页版本:
    • Select Card Services
    • Select Deactivate Card
    • Select the credential to deactivate and click on “Deactivate Card”
    • 您将收到一封确认邮件. 只有选定的卡将被停用. 所有其他凭据将保持活动状态.
  • Additional instructions for Lost/Found Apple devices and Find My iPhone are located at http://support.apple.com/en-us/HT201472

To reactivate a found device that was suspended, perform the following steps:

在“电子帐户交易”App中:

  • 点击右上角的设置齿轮. 
  • 选择Card Management选项.
  • 选择要重新激活的凭证并启用它.
  • 您将收到一封确认邮件. 只有选中的卡才会被重新激活.

网上交易帐户:

  • Select Card Services
  • Select Activate Card
  • 选择要重新激活的凭证
  • 您将收到一封确认邮件. 只有选中的卡才会被重新激活.